Contact us
We’d love to hear from you! Whether you have a question about your order or custom requests, feel free to reach out.
Email: customerservice@calidezartesana.com (We typically respond within 1-2 business days).
Location: Based in California - Shipping across the U.S.
Shipping Policy
Processing Time: All orders are handmade and packed with care. Please allow 2-3 business days for processing before your order ships.
Shipping within the US, we offer the following shipping options:
Standard Shipping: $8.95 flat rate (3-5 business days)
Free Shipping: On all orders $60 or more
Tracking: Once your order ships, you’ll receive a tracking number by email. If you have questions about your shipment, contact us.